Ability World Privacy & Cookies Policy

Ability World Limited respects your privacy and is committed to protecting it.  When you provide Ability World with information we are legally obliged to use your information in accordance with the General Data Protection Regulations (GDPR).

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Such data may be provided to us online, by phone, text, email, letter or other correspondence.

Your information will only be kept so long as it is relevant and the amount of information will be adequate for its purpose.

Personal data we collect about you

We collect information from you when you:

When we use the term ‘personal data’ in our Privacy Policy, we mean information that relates to you and allows us to identify you. Your personal data may include for example your name, including email address, mailing address and telephone number.

How and why do we use your personal data?

We use the information we collect to understand your needs and provide you with a better service and in particular for the following reasons:

Data Security

How do we store data?

We will store data electronically either in email folders on a remote server or on local drives on our IT equipment. We will also store certain hard copies of documents. All personal data held electronically will be password protected & data held on hard copies will be protected in locked filing cabinets/drawers.

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, by phone and mail. We will access data held electronically & manually only when it is necessary to do so in order to deliver our stated organisational objectives.

Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential.

When you place orders or access your personal information, we offer the use of a secure server. All sensitive / credit information you supply is transmitted via Secure Socket (SSL) technology and then encrypted into our databases to be only accessed as stated above.

We do not store payment card details

We do not share any customer details with any third parties.

How do we use cookies?

Like many websites, we use ‘cookies’ to enhance your experience and gather information about visitors and visits to our websites.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Safari or Netscape Navigator) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services may not function properly. However, you can still place orders over the telephone or by contacting us, in the first instance, at orders.

Do we disclose the information we collect to outside parties?

We will not share any personal identifiable information with others.  We may however, release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

You are in control of your data

Under GDPR you have the right to ask for your information to be amended or deleted.

Requesting Access to your personal Data

To find out what information we hold about you and what we are using it for, please email Admin. If you have difficulties online you can contact us by telephone on 0345 47 47 245

Third party links

To provide you with increased value, we may include third party links on our website. These linked sites have separate and independent privacy policies, and we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to Admin

Your consent

By using our website, you consent to our Privacy and Cookies Policy.


Updated 17 May 2018